Park in a shaded area for at least a few hours before your appointment.
Avoid prolonged sun exposure, as excessive heat makes windshields fragile.
Keeping your vehicle cool helps us complete your repair efficiently and prevents the chip from spreading.
Winter Preparation Tips
Keep your windshield dry and free of moisture for at least 4 hours before your appointment.
Avoid rain, snow, frost, dew, or windshield wiper fluid before your appointment.
Consider booking a later appointment to allow any moisture to evaporate.
Avoid Trip Charges ($30 Fee)
No-Show: If no one is available at the scheduled time and we receive no response.
Excess Moisture: If your windshield is wet from rain, snow, frost, or dew.
No Repair Needed: If the issue is only a surface mark and not a true rock chip.
Previously Repaired Chip: If the damage has already been repaired.
Preparing for Your Cracked Windshield Repair Appointment
Important Preparation Steps
For cracks up to 18 inches in length, ensure your windshield is **dry for at least 8 to 12 hours** before your appointment.
Moisture in the crack prevents the resin from bonding properly and can cause the repair to fail over time.
We do **not warranty against repairs coming apart due to moisture**—only against further spreading.
If you have any concerns, click here for warranty details or contact us.
Rescheduling Policy & Fees
Rescheduling Fee ($30): Applies if we must reschedule for any of the above moisture-related reasons.
Moisture Issues: If your windshield is not dry, we may need to reschedule and charge the fee.
Our aim is to keep pricing fair and transparent. By following these guidelines, you help us provide fast, reliable service while keeping costs low. Thank you!